Alert

FREQUENTLY ASKED QUESTIONS (FAQs)

NEW EAST TOWER NAVIGATION & PARKING

NOTE: THE GUIDELINES BELOW WILL BECOME EFFECTIVE SEPTEMBER 10, 2024

What are the visiting guidelines?

For details on our visitor policies, click here.

What is the phone number?

Our building is changing, but our number is not. You can reach us at: 828-580-5000.

I have an emergency. Where do I go?

If you have an emergency, please following the signs on the main drive for EMERGENCY by merging right as you are approaching the hospital. Once you merge right, follow the signs to Emergency Department parking lot at our new patient tower. You will park in the Emergency parking lot and enter through the double doors. Please check in at the Emergency registration desk and our team will be ready to help you.

(See video below.)

I am having a baby. Where do I go?

If you're here to have a baby, please use our new tower's Family Center Admissions entrance. You will merge right as you are approaching the hospital. Once you merge right, follow the signs to Emergency Department. You will park in the Emergency parking lot and enter through the double doors for Family Center Admissions. Our staff will assist you in registering and escort you to your room. Once you are admitted, it is advised to move your car to the top parking deck as you will exit through the main entrance.

(See video below.)

I am visiting a mother and baby in the Family Center. Where do I park?

If you are visiting someone who has had a baby, park on the visitor parking deck and use the main entrance. Please check in at the information desk and our team will be able to assist you. You will not be able to enter through the emergency room or the family center admissions entrance.

(See video below.)

I am visiting someone in the ICU. Where do I park?

Our current ICU is still in the main hospital and will not move until the Spring of 2025. You will still park on the top deck and enter the main entrance. Please check in at the information desk and our team will be able to assist you.

(See video below.)

Where do I park?

Medical Office Building (Physician Practices) - You will park on the top level of our parking deck and enter the medical office building to the right of the hospital's main entrance.

Main Entrance – You will follow signs to the main entrance and park on the top level of the parking deck.

Emergency – You will follow signs to emergency by merging right as you are approaching the hospital. Once you merge right, follow the signs to Emergency Department parking at our new patient tower.

(See map below.)

Still need help? Download our UNC Health wayfinding app here and look for UNC Health Blue Ridge location.