Patients and Visitors

Visitors at UNC Health Blue Ridge

During the COVID-19 pandemic, UNC Health Blue Ridge has implemented special policies for visitors, to maintain the health of the public, our patients and care team. View our visitor policy here.

Volunteering at UNC Health Blue Ridge

Sometimes a smile, a kind word, or just knowing someone cares can make a patient’s day and possibly aid in healing. At UNC Health Blue Ridge, we are committed to enhancing healthcare from a patient’s perspective. Volunteers can help by delivering kindness, compassion, and empathy. By sharing your time and skills, meeting new friends and giving back to your community, your own life will be enhanced through volunteering. Learn more about volunteering.

Spiritual Care

We strive to meet patients where they are, aid in the process of healing through human conversation, offer guidance and a calming presence, and assure people that they are not alone in their journey.

The Spiritual Care staff is available to support your or your family’s emotional and spiritual needs:

  • When a loved one is seriously ill or facing crisis
  • When you or other family members are facing or recovering from surgery
  • When you are discouraged or feel life has lost its meaning
  • When you are suffering a loss or experiencing a major adjustment

UNC Health Blue Ridge chaplains visit people of all faiths. To get a chaplain to visit you, ask your nurse or call 828-580-5143. Your clergy may visit with you at any time. The interfaith chapel is on the lobby floor at UNC Blue Ridge – Morganton and is open 24 hours a day.

Making Tough Decisions

UNC Health Blue Ridge encourages you (if you are 18 or older) to have an “advance directive” for your healthcare. This means you tell us what to do and what not to do – a set of directions you give about the health care you want if you ever lose the ability to make decisions for yourself. We will ask you if you have an advance directive when you participate in services offered by UNC Blue Ridge. If so, we will make a copy for your medical record. Learn more about advance directives.

Hospitalist Program

At UNC Health Blue Ridge, your hospital treatment may be coordinated by a hospitalist, a physician who works primarily in hospital settings. Hospitalists generally visit you once a day or more as necessary during your hospital stay. You may not see the same physician on the weekend as during the week. Hospitalists can evaluate, treat or consult. Hospitalists work with your primary physician to update your information. Hospitalists do not treat you after you are discharged from the hospital. If you do not have a primary care physician, we can make a referral.

Meals at the Hospitals

Patients are served breakfast between 7:30 a.m. and 8:30 a.m., lunch between 11:30 a.m. and 12:30 p.m. and dinner between 4:30 p.m. and 5:30 p.m. Guest trays are available for a fee. If you desire menu choices that are not offered on the selective menu, we would be happy to offer you our "Or You May Prefer" menu which contains a variety of traditional favorites available every day. Please ask a member of the Food and Nutrition service team for a copy of this menu.

The Atrium Cafe is on the lower level (LL) on the Morganton campus. It offers organic meals, prepackaged meals, fresh salads and sandwiches. The café is open Monday through Friday from 7 a.m. to 7 p.m.

Dietitians at UNC Health Blue Ridge are active members of your health care team. They are available to answer questions, provide personalized diet consultation and/or arrange for an outpatient appointment after discharge.

Security / Lost & Found

Our Security Department is staffed 24 hours a day to assist you and your family or other visitors with parking, directions and security. To obtain a security escort or to claim or place a lost or found item, call the operator to direct your call.

Language/Translation Services

We have translation services for many foreign languages. We can provide sign language interpreters for people who are deaf or hard of hearing. Please tell your nurse if you need any of these free services.